SHIPPING & RETURNS
Shipping Policy
Hong Kong, Macau and Taiwan are welcome!
- For all customer, we default to use S.F. Express;
- Hong Kong customer
When consume more than HKD800(discounted price), free delivery will be offered;
- Macau and Taiwan customer
When consume more than HKD1,000(discounted price), free delivery will be
offered;
- Feel free to consult TinS if other delivery method is preferred.
Return & Exchange Policy
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Please inform us with supporting photo within 24-hour once you received the product(s).
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Only size / quality issue are accepted.
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Any color variation is not accepted to return.
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Any delivery fee incurred is paid by customer.
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No refund.
Exchange policy
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Only size exchange is accepted.
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Once confirmed with TinS, please return the product(s) within 5 days, and provide the S.F. tracking code to us accordingly.
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We will inform you once we received the product(s) and send back the changed product(s) to you as soon as possible.
Return policy
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Once confirmed with TinS, please return the product(s) within 5 days, and provide the S.F. tracking code to us accordingly.
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Paid amount will store in TinS for future use (Not limited to timeframe / product)